Yes, by contacting our Customer Service at our international phone number that you can find on Customer Support page.

Check if the mail didn't end in SPAM folder. If you still didn't receive it, we remind you that you always have your reservations at your disposition in your personal area. Alternatively, you can send a request through Ticket Support Service or contact by Chat, WhatsApp or by Phone We are available 24/7

You can find a hotel by setting your staying data and nights that you want to book, you can refine your search on the base of different factors like category, position, distance between interest points and more.

Yes, our confirmation code comes immediately, but it may have situations which even if the reservation is confirmed, the hotel may have no availability and may cancel it.

The reservations history is visualized inside Manage Booking where you can make login with your Booking id and Access code that are valid until 30 days after your check-out.

The reservation status is visualized inside to Manage Booking but is also communicated by email

The process is the same as a simple reservation you only have to access to business area where you'll find the details of all the hotels that have in disposition a meeting room.

The reservation code is an identification automatically generated by our system, this code will by requested in case of phone assistance or in the case of opening an assistance ticket mail.

Rates, unless stated, are inclusive of taxes and services, otherwise will be exhibited in the hotel details. All this information will be, anyway, summarized in booking email confirmation.

Yes of course, you can make a group reservation in any hotel and you can see also that some hotels can provided a special discount for the groups.